Information you provide to us.
Your privacy is important to us. By providing personal information such as your name and email address via the forms on this website you agree to us contacting you with regard to the information you request.
Some forms on our website also include a check box asking you for permission for us to add you to our mailing list. This is an opt in mailing list and your personal information will be used solely by us. Under no circumstances will your personal information be sold or referred by us to any other organisation.
Information we collect about you.
The information we collect may include your personal information such as your name, contact information, IP addresses, live chat messages, telephone conversations, product and service selections and orders or other things that identify you individually. Generally we may collect information about you in the following manner:-
- You may provide your personal information to us via chat, email or other written correspondence, telephone calls, web based forms or other means;
Information we monitor about visitors
We may collect information about your computer including where available your IP address operating system and browser type, for system administration and to report aggregate information for internal purposes only. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the website and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.
Access to Information
The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request maybe subject to a fee of £10.00 to meet our costs in providing you with details of the information we hold about you.